Refund Policy

5.1 Operational Fees

Operational fees are strictly non-refundable.

These fees cover:

• - Risk
• - Infrastructure
• - Expertise
• - Resource allocation

5.2 No Refund for Trading Losses

Trading losses are not refundable. Trading involves risk.

5.3 Service Fees

Fees are non-refundable.

5.4 Exceptions

Refunds may only occur if:


A. Funded (Prop Firm) Accounts

Where a funded (prop firm) account is lost solely due to the actions or execution of the Trading Desk, the following applies:

• • The Trading Desk will refund up to 50% of the client’s initial prop firm acquisition cost (i.e., the fee paid to obtain the funded account).
• • This applies only where the breach or loss is directly attributable to Trading Desk execution.

This does not apply in cases where:

• • The client interferes with trading activity.
• • The client violates prop firm rules independently.
• • The prop firm enforces penalties, restrictions, or closures outside of Trading Desk control.

All cases are subject to internal review before any compensation is approved.

B. Live Trading Accounts

For Live Account Management, a maximum drawdown limit of 30% is established as part of the agreed risk framework.
In the event that:

• • The Trading Desk exceeds the agreed drawdown limit due to its own execution, the trading desk will compensate the client only for the excess loss beyond the 30% threshold.

Example: If total drawdown reaches 31%, compensation applies only to the additional 1% beyond the agreed limit.

C. General Conditions

• • Compensation applies only where loss is clearly attributable to Trading Desk actions.
• • All claims are subject to review, verification, and final approval.
• • This clause does not constitute a guarantee of profit or protection against market loss.